Ford advises customers to stop using Tesla Supercharger adapter.

Ford announced in February that it would provide free adapters for Tesla’s Supercharger network to its EV owners. However, recent reports from InsideEVs suggest that Ford is now cautioning some customers against using these adapters due to a potential issue. This issue could lead to reduced charging speeds or damage to the charge port itself. Let’s delve into the details of this development.

The Advisory from Ford

Ford is urging its EV owners to review the notice sent out and verify that their address is up to date. If the address is correct, no further action is required to receive a replacement adapter. However, if the address needs updating, customers must do so by October 24th to ensure timely delivery of the replacement.

Replacement Process

Ford has assured customers that replacement adapters will be provided in the upcoming weeks, along with instructions on returning the existing adapters at no cost. It is crucial for all affected adapters to be returned promptly to mitigate the risk of potential damage to vehicles.

According to reports, replacement adapters will start shipping to customers during the week of October 28th. The issue seems to be limited to a specific recent batch of Ford’s North American Charging Standard adapters, as indicated by InsideEVs. Rivian and General Motors have stated that they have not encountered similar problems with their adapters.

FAQs

• Q: What is the reason for Ford’s advisory regarding the adapters?

  A: Ford has identified a potential issue that could impact charging speeds or cause damage to the charge port over time.

• Q: How can Ford EV owners receive a replacement adapter?

  A: Owners should verify their address on file and update it by October 24th if necessary. Ford will deliver replacement adapters at no cost.

• Q: When will replacement adapters be shipped?

  A: Ford plans to start shipping replacement adapters to customers during the week of October 28th.

Credit: www.theverge.com