Intel exec admits Arrow Lake launch faltered

Intel’s latest Arrow Lake-based Core Ultra 9 200S-series processor has been receiving mixed reviews, especially in terms of gaming performance. However, Intel assures that improvements are on the way. Robert Hallock, Intel’s VP and GM of client AI and technical marketing, revealed in an interview with HotHardware’s Dave Altavilla and Marco Chiappetta that the company is working towards enhancing the chip’s performance.

The Performance Issue

While Intel acknowledged that their new chips may not outperform AMD’s gaming chips, the actual reviews have been surprisingly disappointing. Despite some noted efficiency gains, such as in Tom Warren’s Verge review of the Core Ultra 9 285K, the new chip seems to fall short even compared to Intel’s previous Raptor Lake processors. Additionally, it lags behind AMD’s Ryzen 9800X3D.

Identifying the Issues

Hallock mentioned in the interview that the foundation of Intel’s Arrow Lake chips is solid. However, the company has pinpointed certain factors that are leading to unexpected performance issues. He clarified that these issues are solely Intel’s responsibility and not due to external factors like Microsoft.

ETA on Fixes

When asked about a timeline for resolving the performance issues, Hallock mentioned that Intel aims to provide a comprehensive update by the end of November or early December. He assured that the fix will be straightforward, involving a BIOS flash and Windows update.

Conclusion

In conclusion, Intel’s Arrow Lake-based Core Ultra 9 200S-series processor has faced criticism for its gaming performance. However, Intel is actively working on addressing these issues and plans to provide updates soon.

FAQs

Q: When can we expect Intel to resolve the performance issues with Arrow Lake chips?

A: Intel aims to provide a comprehensive update by the end of November or early December.

Q: Are the performance issues with Arrow Lake chips solely Intel’s responsibility?

A: Yes, Intel has confirmed that the performance issues are internal and not due to external factors.

Credit: www.theverge.com